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Privacy Policy

Last updated:

Effective:

The Short Version

We built Binddex to help you catalog, value, and eventually trade your cards. Here is the plain-English summary. The full details follow below.

  • What we collect: your account info (name, email, username), your collection data, card images you scan or upload, how you use the app, device information, and general (city-level) location. If you subscribe, payment is handled by the app stores or our payment processor; we never see or store your full card number.
  • What we do with it: run the app, identify your cards, show pricing and portfolio analytics, improve our card catalog and identification models, communicate with you, and keep the Services secure.
  • What we don't do: we do not sell your personal information, and we do not share it for cross-context behavioral advertising. Card images are used to identify cards, not people. We do not use facial recognition and do not collect biometric identifiers.
  • Affiliate links: when you click a marketplace link in Binddex, the marketplace and its affiliate network may set cookies and receive referral information so we can earn a commission. That's how the free tier stays free.
  • Your choices: you can access, correct, download, or delete your data, and opt out of marketing at any time. Email support@binddex.com.

1. Who We Are and What This Policy Covers

This Privacy Policy describes how Binddex LLC, a Missouri limited liability company ("Binddex," "we," "our," or "us"), collects, uses, and discloses information when you use our website at https://www.binddex.com, our mobile applications, and any related tools, features, and services (collectively, the "Services").

This Policy is incorporated into our Terms of Use, available at https://www.binddex.com/terms. By using the Services, you agree to this Policy. If you do not agree, do not use the Services. This Policy does not cover the practices of third parties we do not control, including marketplaces you visit through links in the Services, app stores, or other users.

2. Information We Collect

Information you provide

  • Account and profile information: name, email address, username, password (stored in hashed form), profile photo, and any bio or profile details you choose to add.
  • Collection data: the cards and collectibles you add to your collection, including quantities, conditions, grades, purchase prices, notes, wishlists, and organizational structures like binders and sets.
  • Card images: photos and scans of cards you capture with your device camera or upload from your photo library.
  • Content you share: posts, comments, messages, and other content you submit through social features.
  • Purchase and subscription information: if you subscribe to a paid plan, we receive transaction confirmations and subscription status from the Apple App Store, Google Play, or our payment processor. Full payment card details are collected and processed by those parties, not by us.
  • Communications: information you provide when you contact support, respond to surveys, or otherwise communicate with us.

Information collected automatically

  • Usage information: features you use, cards you view or search, scans you perform, links you click (including affiliate links), pages viewed, and time spent in the Services.
  • Device and technical information: device type and model, operating system and version, app version, browser type, IP address, language settings, unique device or advertising identifiers, and crash and performance data.
  • Approximate location: we may derive your general location (such as city and state) from your IP address. We do not collect precise GPS location.
  • Cookies and similar technologies: as described in Section 6.

Information from third parties

  • Sign-in services: if you sign in with Apple, Google, or another identity provider, we receive the information you authorize that provider to share, such as your name and email address.
  • App stores and payment processors: subscription and transaction status.
  • Affiliate networks and marketplaces: confirmation that a purchase attributable to a Binddex referral occurred, so commissions can be calculated. We do not receive your payment details from these parties.
  • Analytics and service providers: aggregated or technical information that helps us operate and improve the Services.

3. Card Images, AI, and Biometric Data

Our scanning features use automated image recognition, including machine learning models, to identify cards from the images you capture or upload. Images may be transmitted to and temporarily stored on our servers or those of our service providers for processing.

Card images are processed to identify trading cards, not people. We do not use facial recognition, do not scan images to identify individuals, and do not collect, capture, or derive biometric identifiers or biometric information (such as faceprints or fingerprints) from your images. If a person incidentally appears in an image you capture, we do not process the image to identify that person. Please avoid capturing people, documents, or other sensitive material when scanning cards.

We may use card images and associated scan data to operate, maintain, and improve our card identification models and card catalog. Where we use this data for model improvement, we take steps to de-identify it from your account. We do not sell your scanned images to third parties.

4. How We Use Information

We use the information we collect to:

  • Provide, maintain, and improve the Services, including identifying cards, calculating collection values, and generating pricing and portfolio analytics;
  • Create and manage your account and authenticate you;
  • Process subscriptions and transactions and maintain records of them;
  • Attribute affiliate referrals so we receive commissions on qualifying purchases you choose to make on third-party marketplaces;
  • Personalize your experience, such as surfacing relevant cards, sets, and market data;
  • Communicate with you about your account, transactions, security, and Service updates, and, with your consent or as permitted by law, send marketing communications you can opt out of at any time;
  • Develop new products and features, and produce aggregated, de-identified analytics about collecting trends, card populations, and market activity that do not identify you;
  • Monitor, detect, and prevent fraud, abuse, security incidents, and violations of our Terms of Use;
  • Comply with legal obligations and enforce our agreements; and
  • With your consent, for any other purpose disclosed at the time of collection.

We may combine information collected through the Services with information from other sources for the purposes above.

5. How We Disclose Information

We do not sell your personal information, and we do not share your personal information with third parties for cross-context behavioral advertising. We disclose information in the following circumstances:

  • Service providers: vendors that perform services on our behalf, such as cloud hosting, data storage, image processing, analytics, crash reporting, customer support tools, email delivery, and payment processing. They may use your information only to provide services to us and must protect it.
  • Affiliate networks and marketplaces: when you click an affiliate link, technical referral information (such as a click identifier and cookie) is shared with the applicable network or marketplace to track the referral. Your interaction with the destination site is governed by that site's privacy policy.
  • Other users: depending on your settings, your profile, collections, posts, and social activity may be visible to other users. Information you share publicly or with other users can be viewed, copied, or used by them, and we cannot control that use.
  • Legal and safety: when we believe in good faith that disclosure is reasonably necessary to comply with a law, regulation, legal process, or governmental request; to enforce our Terms of Use; to detect, prevent, or address fraud, abuse, or security issues; or to protect the rights, property, or safety of Binddex, our users, or others.
  • Business transfers: in connection with a merger, acquisition, financing, reorganization, bankruptcy, or sale of all or part of our business, your information may be transferred as part of that transaction. We will use reasonable efforts to notify you of any such transfer.
  • Aggregated and de-identified data: we may share information that has been aggregated or de-identified so that it does not identify you, such as market trend data and collection statistics, for any lawful purpose. We maintain de-identified data without attempting to re-identify it.
  • With your consent or at your direction.

If we introduce third-party advertising in the future, we will update this Policy before doing so and provide any opt-out mechanisms required by law, including recognition of universal opt-out signals such as Global Privacy Control where required.

6. Cookies and Similar Technologies

We and our service providers use cookies, local storage, software development kits, pixels, and similar technologies to operate the Services, keep you signed in, remember preferences, measure usage, and attribute affiliate referrals. Categories we use:

  • Strictly necessary: required for core functionality like authentication and security;
  • Analytics: help us understand how the Services are used so we can improve them; and
  • Affiliate/referral: set when you click outbound marketplace links so the marketplace can credit the referral.

You can control cookies through your browser settings and limit certain identifiers through your device settings (such as iOS App Tracking Transparency and Android advertising ID controls). Disabling cookies may affect functionality. Where required by applicable law, we honor opt-out preference signals such as Global Privacy Control.

7. Your Choices and Rights

Available to everyone:

  • Access and update: view and edit your account and collection information in the app, or contact us.
  • Marketing opt-out: click "unsubscribe" in any marketing email or adjust notification settings. We will still send transactional and account messages.
  • Push notifications: control through your device settings.
  • Delete your account: through account settings or by emailing support@binddex.com.

State privacy rights. Depending on where you live, you may have rights under state privacy laws, including the right to: (a) know and access the personal information we have about you; (b) correct inaccurate personal information; (c) delete your personal information; (d) obtain a portable copy of your personal information; (e) opt out of the sale of personal information, the sharing of personal information for targeted advertising, and certain profiling (note: we do not sell personal information or share it for targeted advertising); and (f) not receive discriminatory treatment for exercising your rights. As a courtesy, we extend these rights to all users in the United States regardless of state.

How to exercise your rights. Email support@binddex.com with the subject line "Privacy Request," describe your request, and include the email address associated with your account. We will verify your identity before acting, typically by confirming control of the account email, and will respond within the time required by applicable law (generally 45 days). You may use an authorized agent where permitted by law; we will require proof of authorization. If we deny your request, you may appeal by replying to our decision with the subject line "Privacy Appeal," and we will respond to your appeal as required by applicable law. If your appeal is denied, you may contact your state Attorney General.

Deletion specifics. Deleting your account removes your profile and collection data from active systems. Content you shared with other users may remain visible to them, and residual copies may persist in backups for a limited period. We may retain certain information as required by law, to resolve disputes, to enforce our agreements, or for security and fraud prevention, and we will retain it only as long as necessary for those purposes.

8. Data Retention

We retain personal information for as long as your account is active and as needed to provide the Services. In general:

  • Account and collection data: for the life of your account, then deleted or de-identified following account deletion, subject to the backup and legal retention exceptions above;
  • Card scan images: retained to support your collection records and improve identification, and deleted or de-identified after account deletion;
  • Transaction records: retained as required for tax, accounting, and legal compliance;
  • Support communications: retained for a reasonable period to maintain service history; and
  • Usage logs: retained for a limited period for security and analytics, then deleted or aggregated.

9. Security

We use reasonable administrative, technical, and physical safeguards designed to protect your information, including encryption in transit, access controls, and hosting with reputable cloud providers. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. You are responsible for keeping your login credentials confidential. If we learn of a security incident affecting your personal information, we will notify you as required by applicable law.

10. Children's Privacy

The Services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. Users must be at least 13 to create an account and at least 18 to subscribe to paid plans or use marketplace features. If you are a parent or guardian and believe your child under 13 has provided us personal information, contact support@binddex.com and we will promptly delete it. If we learn we have collected personal information from a child under 13, we will delete it.

11. Users Outside the United States

The Services are operated from the United States and are directed to users in the United States. If you access the Services from outside the United States, you understand that your information will be transferred to, stored, and processed in the United States, where privacy laws may differ from those in your jurisdiction. By using the Services, you consent to that transfer and processing. If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with data protection laws that grant you additional rights, contact us at support@binddex.com with any questions or requests.

12. California Privacy Disclosures

This section supplements the rest of this Policy for California residents. In the preceding 12 months, we have collected the following categories of personal information as described in Section 2: identifiers (name, email, username, IP address, device identifiers); customer records information (account details, subscription records); commercial information (subscription history, collection data, affiliate link activity); internet or other electronic network activity (usage data, interactions with the Services); audio/visual information (card images you capture, which are processed to identify cards, not people); geolocation data (approximate, city-level only); and inferences (collecting interests and preferences derived from your activity). We collect account login credentials, which may constitute "sensitive personal information"; we use them only to authenticate you and do not use sensitive personal information to infer characteristics.

We collect these categories from you directly, automatically through your use of the Services, and from the third parties described in Section 2, and we use and disclose them for the business purposes described in Sections 4 and 5. We do not sell personal information, we do not share personal information for cross-context behavioral advertising, and we have no actual knowledge of selling or sharing the personal information of consumers under 16. California residents may exercise the rights described in Section 7 by emailing support@binddex.com. Under California Civil Code Section 1798.83 (the "Shine the Light" law), you may also request information about disclosures for third parties' direct marketing purposes; we do not disclose personal information to third parties for their direct marketing purposes.

13. Do Not Track

Some browsers transmit "Do Not Track" signals. Because there is no standard for how to respond, we do not currently respond to DNT signals. However, where required by applicable law, we honor recognized universal opt-out preference signals such as Global Privacy Control.

14. Changes to This Policy

We may update this Policy from time to time. When we do, we will revise the "Last updated" date above, and for material changes we will provide notice by reasonable means, such as in-app notice or email, before the changes take effect. Your continued use of the Services after changes take effect constitutes acceptance of the updated Policy.

15. Contact Us

For questions, requests, or complaints about this Policy or our privacy practices:

Binddex LLC

Email: support@binddex.com